Privacy Policy

1. Who We Are

The Keynsham Music Festival app is operated by Big Little Things. This Privacy Policy explains how we collect, use, and protect your personal data when you use this app, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

For any privacy-related queries, contact us at: hello@biglittlethings.co.uk

2. What Data We Collect

• Your email address (used for account creation and login)
• Your name (if provided via Google sign-in)
• Your activity within the app (favourited events, kudos given, your Top 10 list)
• Device and usage information (for app performance)

3. Why We Collect It

We use your data to:

• Provide and maintain your app account
• Save your personal schedule and preferences
• Display aggregated, anonymised engagement statistics (e.g. kudos counts)
• Send important festival updates (if you opt in)

Our lawful basis for processing is legitimate interest (to run the festival app) and consent (which you give when creating an account).

4. How We Store & Protect Your Data

Your data is stored securely on Base44's platform infrastructure. We do not sell or share your personal data with third parties for marketing purposes. Access to personal data is restricted to authorised administrators only.

5. How Long We Keep Your Data

We retain your account data for as long as your account is active, or for up to 12 months after the festival season ends. You may request deletion at any time.

6. Your Rights Under UK GDPR

You have the right to:

• Access the personal data we hold about you
• Rectify any inaccurate data
• Erase your data ("right to be forgotten")
• Restrict or object to processing
• Data portability — receive your data in a portable format
• Withdraw consent at any time

To exercise any of these rights, email us at hello@biglittlethings.co.uk. We will respond within 30 days.

7. Cookies

This app uses essential cookies and local storage to maintain your login session. No tracking or advertising cookies are used.

8. Changes to This Policy

We may update this policy from time to time. Any significant changes will be communicated via the app's Announcements section.

9. Complaints

If you have concerns about how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.